Refund Policy
Due to the nature of our products and services, we have instituted the following
policy regarding customer refunds
Web Design
As per web design contract between CG Design and our customers, there will be no
refund for work that has been completed according to the original contract agreement.
Work that has not yet been completed will not be charged. Please review your contract
for specific terms and conditions.
In-house software
All of our in-house software is designed to be used on a trial basis to ensure compatibility
and functionality with your computer configuration and/or business needs. As a result,
it is your responsibility to ensure that you have tested the software, and that
it meets your expectations prior to submitting payment. There will be no refunds
provided for licenses purchased to activate, register, or otherwise authorize any
in-house applications.
Web hosting
There will be no refunds provided for hosting accounts during the current billing
month. Any refund requested for remaining unused months must be submitted to our
support team using the Contact Us page. Requests must be submitted no later than
7 days prior to the end of the current month.
If you have any further questions or concerns, please feel free to
contact us and one of our associates will be happy to assist you.